03333 445950 03333 calls are same cost
| | Making It Happen Accounting and Information Technology, Assistance and Support Sage 50 - What to do if you have errors
Safety first. 1/ Get everyone out of Sage 50 and stop using it. 2/ Disconnect or close any 3rd party software integrating with Sage 50 3/ BACKUP Label this backup as having errors Breathe
4/ Make a mid year archive of your data Tools>Period End>Archive Company 5/ Restore the last known good backup File>Restore 6/ Check the data is good File>Maintenance>Check Data 7/ If it is good, do Reindex and Compress to "clean" the data File>Maintenance>Reindex (It will prompt to compress when the reindex is done) 8/ Check the data is still good File>Maintenance>Check Data 9/ Note the last number in the Audit trail and the last order number in SOP and POP and the last Invoice Number 10/ Open the archive you just made File>Open>Company Archive 11/ In the audit trail run one of the audit trail reports form the last number in your good backup, this is a list of what needs to go back in. 12/ Print off new Invoices/SOP and POPs 13/ Send recent INVs/POPS and SOPS to excel so you have a record of what has been posted/added/shipped/received.
14/ Go back to the Live Data File>Open>Company Data
Now workout what has changed between backups. I would start with the Audit Trail, things like Sales Invoices will not need entering manually as you can update the unposted invoices, similarly some invoices may be made by despatching goods on Sales orders and so on. Work your way through everything and get the balances to match before you start doing any data entry.
Once you are certail that the data is the same and everything is caught up, enable any integrations and restart posting. |