Making I.T. Happen
Sage 50 can get it's data corrupted as a result of random events it can also get corrupted due to issues with hardware and software.
There are 3 things that all sage users should know.
1/ You MUST check your data before you backup, backing up worthless corrupt data is pointless.
2/ DO NOT run the fix option until you have made a separate backup of your corrupt data.
3/ Backups are really important.
Unfortunately this advice come too late to some users, they have corrupt data and they do not have good backups or even have no backups at all.
We have the ability to repair data and fix some errors. HOWEVER where data is destroyed there is no way to reconstruct it. fixing data is only part of the bigger picture, you need to put in place a good backup procedure to be able to recover better form a future corruption and you get regular corruption you need to find the cause and fix it.
Sage offer a data repair service for customers on SageCover Extra this is available at no extra charge however, it takes days for Sage to fix your data and you may need to be doing work now. If you need data sorted quickly or do not have sage cover, things can get very expensive.
We offer a range of data repair services to help users in these situations. We can do overnight repair, we can merge data sets, we can rebuild new data sets from old data. We understand that you need to keep your business going and can not be without core systems for days.
What causes data errors?
There are many causes and there is plenty you can do to reduce the risk.
Types of error
The most common problem is one of overwriting data, this is where one user writes data and another user writes data in the same place. This is what happens when one of the users fails to "talk" to the central store and so other users don't wait for them. This results in Headers not being linked to the Splits and having splits transactions that are orphaned or that belong to different headers to those they are linked to.
Pay- as- you- go Sage 50 Support, Low cost Subscriptions without Sage Support, Data repair, Sage Reports, Excel- Sage 50 Data Links and Reports, 3rd Party integration and more!
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