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Phone / Remote Desktop Support
We can be in your office on your PC in seconds thanks to internet technology;
once you have completed our simple 3 step process. Internet
technologies allows you to share control of your desktop with a support technician,
able to see what you see and to be to control your pc remotely we can quickly help with:
- Diagnosing and resolving software problems
- Installing and Configuring software, drivers and so on
- Short mini training sessions to show you how to or what to do
This service means that:
- Issues can be resolved as and when they arise without having to save up
jobs
- You don't have to wait days for an appointment
- Training can be done in mini sessions which are appropriate to your
immediate needs and can easily be assimilated and immediately practiced with
real data unlike whole day training which can overload you and is
hypothetical
- There is no expense involved in travelling or travelling time
- You save money, paying only £ 49.50 per hour with no travel time or costs
- we charge in 5 minute increments so a quick call is £ 4.13.
- Convenient, no credit cards or prepayment needed, we give you a credit
account and Invoice you.
- You can also use your credit account for telephone support, to purchase
advice, consultancy, software, upgrades, hardware and any of our other
services
- Can be used with all users in your organisation anywhere for most software
not just Sage.
- You can also use a version of this techonology to access your own systems remotely, why not do some
work form home?.
Simple 3 step process to having remote desktop
support.
- You
need to open a trading account with us by filling in an account application form
click here to do it now, (opens in a
new window)
- Call the
office on 0870 050 3537 if you want your application "rushed" and we
will do it in minutes and call you back. Or wait for email
notification, if this is non urgent.
- Keep this page open and Click
this link when asked to
We charge just for our
time at £ 49.50 per hour (in 5 min blocks) |
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