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Computers and Telephony are merging together. Systems use ISDN (Integrated Services Digital Network) to deliver voice, data and fax in high speed digital form. This means that many applications such as voice mail no longer have to convert signals from analogue to digital before they can process them, if you connect to the internet you don't need a modem because your computer can speak in its normal digital language over your internal network to the telephone system to get an almost instant high speed connection to the internet or other ISDN users. Fancy feature phones are not needed because your computer screen becomes the feature phone only better. Your contact manager software can talk directly to the phone system and dial numbers for you, when a number changes you change it once, in one place and everybody is updated. The latest systems, offer VoIP, this connects phone calls via low cost providers or other systems in your organisation over the internet. You can even put an extension on your Internet connection at home. Perhaps you can work from home, with remote access to your office systems? To provide this level of integration all you need is the right equipment. This is a market that is rapidly changing, please call us to discuss your requirements. |
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